Where can I BUY TICKETS?

Is Bay Dreams R18?

Yes it is R18, no exceptions.

What are The Ticket Fairy's contact details?

for all ticketing queries Please email  

How can I add on Pre Party Tickets?

You can log in to your Ticket Fairy account and add pre party on as long as its not sold out.

What does my one day pass include?

Your one day festival pass is just entry to the main festival day, everything else is an add on

How do I complete a name change?

Log into your Ticket Fairy account and follow the steps

What IF I BOUGHT MY
TICKETS ONLINE AND HAVEN't received them

for all ticketing queries Please email  

Do I need to print my tickets out?

No. Both printed tickets and tickets shown on smartphones or tablets are accepted

Can I get a refund or transfer my ticket?

All sales are final, and tickets are
non-refundable.

Can I buy tickets at the gate when I arrive at the Festival?

We have a history of selling out prior. it's not work the risk!

What does VIP mean?

to find out about VIP

Does the name on my ticket need to match my ID?

YES

IS Bay dreams r18?

Yes, Bay Dreams is strictly R18, you must bring valid ID such as a NZ license, Passport (any) or 18+ Card

If I am under 18 can I come with a parent caregiver or someone who is 18?

No sorry, Bay Dreams is strictly R18

What if my birthday is a few days after the festival?

No sorry, Bay Dreams is strictly R18

Is Bay Dreams BYO?

No Bay Dreams is not a BYO event. There will be licensed bars in the festival

Will there be buses picking people up around the area and taking them to/from the festival?

Buses will run from the Mount, Papamoa, the City Centre and Toi-Ohomai (BOP Polytech)
https:/bit.ly/2zP5A1x

Can we bring in our own non-alcoholic drinks & food into the festival?

Food and non-alcoholic beverages can be purchased inside the festival

Can we come and go from the festival?

No, Unfortunately Bay Dreams does not do pass-outs, once you’re out, you’re out

Is there onsite parking for festival goers who aren’t camping?

No, the only parking onsite will be for camping ticket holders

Is Bay Dreams wheelchair accessible?

Yes. We advise you have someone close by in case of difficulties.

I have already purchased my ticket but forgot to add on the pre-party ticket, Can I still do it?

Log in to your Ticket Fairy account, you can add on the pre party and also camping

Is a name change necessary?

Yes, your ID will be checked at the gate

How do I complete a name change?

You can do this this through your Ticket Fairy account. Or email

Are non-campers able to go to the pre-party?

Yes, but tickets are limited so make sure you get in quick to secure your spot.

I'm not camping, where can I park?

There is no parking on site or near the venue, you can get dropped off close to the venue or use the bus service

How do I purchase food, drinks or other goods at Bay Dreams?

Bay Dreams uses a Cashless Payment System for all food, drink and Dream City goods.

Should I bring my own tent?

Yes, bring your own tent with you, we will have tents available at the general store along with sleeping bags and airbeds.

is a camping ticket per person or per tent?

Camping tickets are per person, regardless if you are sharing a tent or not.

Can I buy a camping ticket if I already have a festival ticket?

Yes, you can log in to your Ticket Fairy account and add camping on as long as its not sold out.

Can I bring alcohol into the campground?

No, Dream City campground is not a BYO campground
we will have a licensed bar in the campground & also in the festival.

What time does camping check in open & close?

Jan 1st – 10am
Jan 3rd – 12pm

What time do we have to be out of the campgrounds on the 3rd?

Campground will close by midday

What facilities are in the campgrounds?

We have warm showers, toilets & a powder tent, a general store and central hub which includes a bar and live music

Can campers come and go between cars + campgrounds?

Yes, but you will need to go through another search process on re-entry

Can I take my vehicle out whenever I want?

Jan 1st: Yes, but your vehicle will be searched again If you come back
Jan 2nd: No, as we need to lock down the site

How will Bay Dreams ensure my belongings are safe?

Security will Patrol Rutherford Campground but Bay Dreams takes no responsibility for your personal items.

Are vehicles allowed in the campground? (camper vans, sleep in car)

Rutherford Campground is a tent only campsite, for safety reasons NO SLEEPING IN camper vans or cars.

Is DREAM CITY Campground wheelchair accessible?

YES

Can I bring my own bottled water, non alcoholic drinks & snacks?

Snacks and non-alcoholic beverages are all good! You can bring in empty water bottles and we will have fresh water onsite.

Are there designated camping spots assigned to our tickets?

Nope! You can set your tent up where you like in the campground,

How big are the camping spots? What size tents are allowed?

We don’t have any set limits but if you are camping on your own we don’t want you to bring a 10-person tent.

I have already purchased my festival ticket but forgot to add on camping? Can I still do it? If so how?

Just log back into your Ticket Fairy account, go to your tickets & then add add ons through there!